Company Name:
Elida Road Tire Service

Company Address:
4240 Elida Rd.
Lima, OH 45807

Date Job is Available:
August 14th, 2023

Deadline for Application:
September 17th, 2023

Job Description:
Work with a local team that’s dedicated to excellent service and a superb customer experience. Elida Road Tire Service has been servicing the Lima, Elida and surrounding area for 35+ years. Elida Road Tire Service was started by Brian and Diana Neeley back in 1980. They have built a business founded on trust, honesty and family values and are dedicated to the customer. Job Duties

• Developing strong customer relationships through successful management of customer needs
• Maintaining computerized customer profile information
• Monitoring customer records to check for regular scheduled servicing and future work
• Develop cost estimates, logging needed parts, and the time needed for repairs
• Schedule the most appropriate Service Technician for each job
• Convey all necessary information regarding costs, parts, work and Technicians to customers
• Call the customer to arrange appointments
• Meet with customers to discuss their requirements and relay those requirements to the Service Technicians
• Contact customers in the case of additional work to relay the details and extra costs
• Enter the details of repair jobs on the company’s network and prepare repair instructions

Qualifications:
Job Requirements

• Computer literacy and knowledge of office software programs
• Excellent communication and customer service skills
• Strong record-keeping skills
• The ability to understand and relate technical issues to the service team from customers’ non-technical descriptions
• High School Diploma
• Valid driver's license

Schedule

• 8:00a.m. – 5:30p.m. M – F

Pay

• Hourly + Commission on sales/month

To Apply: Send resume to [email protected] with “ERTS – Service Writer” in the subject line OR interested candidates can apply in store located at 4240 Elida Rd., Lima, OH 45807.