Automotive Service Writer

Company Name:
Elida Road Tire Service
Company Address:
4240 Elida Rd
Lima, OH 45807
Date Job is Available:
April 28th, 2026
Deadline for Application:
May 31st, 2026
Job Description:
Job Title: Automotive Service Advisor About Us We are a family-owned automotive repair shop with over 45 years of trusted service in our community. We take pride in building long-term relationships with our customers through honesty, quality work, and clear communication. Schedule
  • Monday through Friday: 8:00 AM – 5:30 PM
  • No weekends
Position Overview We are seeking a reliable and customer-focused Automotive Service Advisor to serve as the primary point of contact between our customers and technicians. This role requires strong communication skills, organization, and the ability to manage multiple tasks in a fast-paced environment. Key Responsibilities
  • Greet customers and listen carefully to their vehicle concerns
  • Clearly explain recommended repairs and maintenance in easy-to-understand terms
  • Translate customer concerns into detailed, accurate work orders for technicians
  • Prepare cost estimates and obtain customer authorization before proceeding with repairs
  • Schedule service appointments and manage workflow efficiently
  • Order necessary parts and monitor their delivery status
  • Utilize shop management software, email, and fax systems effectively
  • Upsell services when appropriate while maintaining honesty and integrity
  • Address customer concerns and resolve complaints in a professional manner
Qualifications
  • Strong communication and interpersonal skills
  • Ability to handle high-pressure or stressful situations with professionalism
  • Organized, detail-oriented, and able to multitask
  • Basic proficiency with computers and office software
  • Experience in automotive service advising or a related field preferred
Compensation
  • Competitive pay based on experience
Why Join Us?
  • Established, family-owned business with a strong reputation
  • Consistent weekday schedule with no weekend work
  • Supportive team environment
To Apply: Send resume to [email protected] with “Automotive Service Elida Tire” in the subject line
Qualifications:
Qualifications
  • Strong communication and interpersonal skills
  • Ability to handle high-pressure or stressful situations with professionalism
  • Organized, detail-oriented, and able to multitask
  • Basic proficiency with computers and office software
  • Experience in automotive service advising or a related field preferred
How to Apply
Contact Name: Tyler Christoff
Contact Email: [email protected]