Company Name:
KeyBridge Medical Revenue Care

Company Address:
2348 Baton Rouge Ave
Lima, OH 45805

Date Job is Available:
February 6th, 2025

Deadline for Application:
March 9th, 2025

Job Description:
We are seeking intelligent individuals with diverse backgrounds — people who like to ask questions, solve problems, and find better ways to do things.   At KeyBridge, we believe we’re only as good as our reputation; after all, we are a respected leader in our industry and 14-time winner of Best Places to Work awards! We want you to like where you work, too. And if you join KeyBridge, we think you will.   Here are just a few of the perks:   

• Business casual work environment
• Profit sharing and 401(k) with employer contributions
• Health, prescription, vision, and life insurance
• Vacation and paid time off
• Culture of caring for our employees, our clients, and their patients while having fun along the way
• Promoting team building with fun. Annual family picnic, holiday party, interactive games, luncheon carry-in, and even an amusing Halloween costume contest
• On-site fitness center
• Wellness initiatives that have included Fresh Fruit and Veggie Wednesdays, walking & hydration challenges, smoking cessation, and even a visiting massage therapist

  Position Summary: Patient Care Representatives work for our state-of-the-art call center in Lima, OH, representing hospitals and healthcare providers while caring for their patients by processing payments and assisting them to resolve their patient account balances. We offer a team-driven work experience with flexible scheduling and monthly performance-based bonus plan. Spanish-speaking and previous medical billing experience are both a plus.     We want the best and brightest to join our family. If you are great with people, organized, detail-oriented, possess a positive attitude & drive to be successful, we want to hear from you!   Other perks to expect are:   

• Flexible scheduling
• 125 hours of on-the-job training
• Monthly performance-based bonus plan
• Team-driven work experience, where together we can grow to our full potential

  We are hiring both full-time and part-time Patient Care Representatives. Our employees can work in our home office or work from home. We also offer a hybrid working model!   Qualifications:   

• Ability to understand and communicate with patients to assist them in resolving their patient account balances
• Basic keyboarding and the ability to learn & navigate our proprietary software
• Good listening & communication skills to successfully assist patients on the phone
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Write simple correspondence and effectively present information in one-on-one communications with responsible parties, clients, and other employees of the organization
• Ability to pass the MDHBA and ACA certification tests when you become eligible
• Ability to multi-task at a high level
• Ability to understand and communicate with Spanish-speaking patients is a plus
• Previous experience with medical insurance billing is a plus

  To Apply: Submit resume to [email protected] or online at https://keybridge-medical-revenue-care.breezy.hr/p/2bcaea8ede01-patient-care-representative-remote-hybrid-on-site  

Qualifications:
Qualifications: 

• Ability to understand and communicate with patients to assist them in resolving their patient account balances
• Basic keyboarding and the ability to learn & navigate our proprietary software
• Good listening & communication skills to successfully assist patients on the phone
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Write simple correspondence and effectively present information in one-on-one communications with responsible parties, clients, and other employees of the organization
• Ability to pass the MDHBA and ACA certification tests when you become eligible
• Ability to multi-task at a high level
• Ability to understand and communicate with Spanish-speaking patients is a plus
• Previous experience with medical insurance billing is a plus